Steady Mind Counseling is committed to protecting your privacy and the confidentiality of your personal and health-related information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit forms, or engage with our services. By using this website, you agree to the practices described in this policy.

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Who We Are

Steady Mind Counseling ("we," "our," or "the practice") is a licensed mental health practice providing online therapy services to clients in Texas and Pennsylvania. Our practice is operated by a Licensed Clinical Social Worker (LCSW) and is subject to applicable federal and state privacy laws, including HIPAA.

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Information We Collect

We may collect the following types of information:

• Contact information -- name, phone number, and email address submitted through website forms

• Health-related information -- any details you share related to mental health, therapy needs, or treatment history

• Technical data -- IP address, browser type, device identifiers, and website usage data collected through cookies and similar technologies

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How We Use Your Information

Information you provide is used to:

• Respond to inquiries and schedule appointments

• Provide and coordinate therapy services

• Communicate important updates related to your care

• Improve website functionality and user experience

• Comply with legal and professional obligations

We do not sell your personal information to third parties.

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HIPAA & Protected Health Information

As a mental health provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). Any health-related information you share with us -- including through intake forms, contact forms, or during the course of treatment -- is treated as Protected Health Information (PHI) and is handled with the highest level of confidentiality.

Your rights under HIPAA include:

• The right to access your health information

• The right to request corrections to your records

• The right to know how your information has been shared

• The right to request restrictions on certain uses of your information

A full Notice of Privacy Practices (NPP) will be provided to you at the start of services. You may also request a copy at any time by contacting us directly.

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Telehealth & Third-Party Platforms

We provide therapy services online using HIPAA-compliant telehealth and scheduling platforms. When you book a session or interact with our practice through a third-party platform such as Headway, that platform's own privacy policy also applies. We encourage you to review Headway's privacy policy at headway.co for details on how they handle your information.

We only use platforms that meet HIPAA security standards for transmitting and storing health information.

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Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyze site performance. Cookies may collect technical data such as IP address, browser type, and usage behavior. You may disable cookies through your browser settings, though some website features may be affected. We do not use tracking technologies for targeted advertising without your explicit consent.

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State-Specific Privacy Rights

Texas Residents: We comply with applicable Texas privacy laws governing the collection and use of personal information.

Pennsylvania Residents: We comply with Pennsylvania's Mental Health Procedures Act and applicable state privacy laws protecting the confidentiality of mental health records and communications.

California Residents (CCPA): You have the right to request access to, deletion of, and opt-out of any sale of your personal data. We do not sell personal data.

EU Residents (GDPR): You have the right to access, correct, restrict, delete, or port your personal data, and to withdraw consent at any time.

To exercise any of these rights, please contact us using the information below.

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Data Security

We implement reasonable, industry-standard security measures to protect your information from unauthorized access or disclosure. Access to sensitive information is limited to authorized personnel only. While no digital system can guarantee absolute security, we take your privacy seriously and continually review our practices.

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Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from minors without verifiable parental consent. If you believe a minor's information has been submitted, please contact us and we will promptly remove it.

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Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices. Any updates will be posted on this page with a revised date. Continued use of our website constitutes acceptance of the updated policy.

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Contact Us

If you have questions about this policy or wish to exercise your privacy rights, please contact us at:

Email: contact@SteadyMindCounseling.com

Website: Please use the contact form on our website